Hire AI staff · Live role: inbound sales manager

Hire an AI employee: interviewed, examined and on probation before it meets your customers

One AI employee answers your web chat and email from your price list and hands the rest to a person. You hire it like staff, and the first 30 days are a free pilot with no card.

Marble bust with a cyan wireframe mesh across the head and chest: the Unistaff.ai AI employee motif
Role
Inbound sales manager
Channels
Web chat · email
Exam
12 cases × 3
Probation
30 days
Pilot
$0 · no card
Status
Live
The hiring record of the Live role

In one paragraph

How do you hire an AI employee?

To hire an AI employee at Unistaff, book a free 30-day pilot. The team sets up the Live role, the AI inbound sales manager, with you over a call: a job description for your trade, an interview in a sandbox, a knowledge folder you approve, an exam of 12 cases run three times, then 30 days of probation with a weekly review.

What you bring

  • Your website and price list
  • Hours and service area
  • At least three never-rules
  • Who receives handovers
  • A few minutes a day, a short review each week

How the hire runs

The same steps as hiring a person, in the manager’s cabinet. You decide three times: at the interview, when you approve the folder, and at the end of probation. Every step in detail is in how to hire your first AI employee.

  1. 01

    Job description

    Template for your trade

  2. 02

    Interview

    Sandbox; you approve or decline

  3. 03

    Knowledge folder

    Drafted from your site, approved by you

  4. 04

    Exam

    12 cases × 3 runs

  5. 05

    Probation

    30 days, weekly review

  6. 06

    Decision

    Staff, extend, or let go

An employee can be released without a passed exam; it then carries an “exam not passed” badge and joins the staff only after it passes one. The exam log shows 17 sittings of the demo employees, 10 of them graduated.

What the hire includes

Everything below is Live in the manager’s cabinet and comes with the pilot. Letting an employee go keeps its lessons and the knowledge folder with your company.

Job description
Your trade's qualification script, red lines and first-reply target
Interview
In a sandbox; leads and handovers are marked as tests and go nowhere
Knowledge folder
Your site read into five sections; you approve prices, hours, area and never-rules
Exam
12 cases from your trade, each run three times; you read every run
Probation
30 days at the trust level you choose
Weekly review
Results against the trade targets, three conversations to read, your decision
Coaching
A thumbs-down with a comment becomes a lesson, applied after a re-sit
Controls
Pause, take over a conversation, or stop the whole company with one button

Timeline

From request to a decision: the timeline

The durations are product rules. How long the setup call and the folder take depends on how much of your pricing is already written down.

  1. Day 0

    You send the request

    A person replies within one business day

  2. Setup call

    Job description and interview

    The team sets it up with you; about an hour of your time for the interview and the first review

  3. Before release

    Folder approved, exam run

    Eight-item go-live checklist, chat widget and pilot email in place

  4. Days 1–30

    Probation

    A few minutes a day in the cabinet, a short review each week

  5. Day 27

    Decision prompt

    The cabinet shows the month and asks: accept, extend or let go

  6. Day 30+

    On the staff, or extended

    Probation can be extended by up to 90 days, with a reason

Trust levels: what it may do on its own

You pick where probation starts. The level drops by itself after three rule hits in seven days, a thumbs-down share of 30% or more once five replies are rated, a missed handover, or a complaint.

Trainee

May doDrafts every reply, collects contact details and the qualification answers

Waits for a personEverything it sends. After 3 minutes without your answer the customer gets a holding line and the thread comes to you.

Junior

May doSends replies, quotes from your price list, records booking requests

Waits for a personPrices, hours or service area outside the knowledge folder

Independent

May doEverything a Junior does, plus handovers of customers ready to pay and follow-ups if you switch them on

Waits for a personPayments, contracts and promises about dates, at every level

What hiring an AI employee costs

The pilot is free for 30 days. After it, one flat monthly fee per AI employee is agreed on the pilot review, from the conversations, leads and handovers it handled, with no meters per message or minute. No list price is published; the pricing page has the terms.

For a sense of the market, published AI receptionist plans and a human receptionist are compared on AI receptionist pricing.

Pilot, 30 days
$0 · no card
After the pilot
Flat fee per AI employee
On-request roles
Quoted after scoping
Stop
Any time, from the cabinet
Your data
Leads (CSV) and folder stay yours

When to hire a person first

Hire the person when most enquiries arrive by phone (phone and SMS are Planned), when prices are negotiated case by case, or when the job is licensed advice: tax, legal, medical, valuation or mortgage. The AI employee hands those questions to a person at every trust level.

For a desk that is part routine and part judgment, split it: the AI employee takes the first reply and the questions, the person takes every decision. AI instead of hiring staff walks through the four questions that decide.

Questions about hiring an AI employee

Book the free 30-day pilot from the contact page. The Unistaff team sets up the AI inbound sales manager with you over a call: a job description for your trade, an interview in a sandbox, a knowledge folder drafted from your website that you approve, a 12-case exam run three times, then 30 days of probation with a weekly review. The only code is one script line for the chat widget, placed with you or your webmaster.

Software roles that answer, draft or sort work the way a staff member would, inside rules you set. At Unistaff each AI employee has one job description, one knowledge folder, an exam, a probation period and a weekly review. One role is Live today, the AI inbound sales manager on web chat and email; support, HR, accounting and operations roles are built on request.

The first 30 days are a free pilot: one AI inbound sales manager for one company, with no payment and no card. After it comes one flat monthly fee per AI employee, agreed on the pilot review of conversations, leads and handovers, with messages and minutes unmetered. On-request roles are quoted after a scoping call. No list price is published.

A person replies to your request within one business day, and the team sets the role up with you over a call; the interview and the first review take about an hour of your time. Probation then runs 30 days. Three days before it ends the cabinet asks for a decision, and you can extend probation by up to 90 days, with a reason.

The pilot covers one AI inbound sales manager for one company. The fee after it is per AI employee, so a second role is a second employee. Support, HR, accounting and operations desks are built on request for one company and scoped on the same first call.

Yes. At any weekly review or at the end of probation you can let it go, and you can pause it or stop it at any time from the cabinet. Its lessons and the knowledge folder stay with your company, and your leads export as CSV.

Yes. The first message says it is the AI assistant of your company, the chat shows an AI badge, and it confirms it whenever someone asks. That rule is held in code on every reply.

Unistaff.ai is software built by INNOVA CONSULT LTD. in Ottawa, and it places no people. Several staffing companies use similar names and are unrelated to this product.

Tell us the desk you are hiring for

Your trade, where enquiries arrive and what they ask. The team sets up the pilot with you over a call and replies within one business day.

Free 30-day pilot

Send your website. We reply with a pilot plan.

A person reads it and answers within one business day: which job description fits, what the pilot covers on your web chat and email, and what we need from you.

Or talk to a live AI sales manager first →

No card. How we store it: privacy policy.