Use cases · by role

AI employees by role, with their real status

One role runs in the product today: the inbound sales manager on web chat and email. Other desks are built for your company on request. Each card says which.

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In one paragraph

Which AI employee roles can you use today?

One AI employee role is Live today: the inbound sales manager, on web chat and email, with job descriptions for HVAC, moving, real estate, salons and restaurants. Support, HR, accounting, operations and form-lead desks are built for one company on request, and a person sends each of their messages. The Live role starts with a free 30-day pilot.

See the Live role Hire an AI employee

Live: 2 cards · the sales manager and its real-estate setup
On request: 10 cards · built for one company
Planned: Telegram · WhatsApp · Instagram · Phone and SMS · Calendar · CRM · Logins for your staff

Browse roles

Live: Works in the product today
On request: Scoped and built for your company by the Unistaff team
Planned: On the roadmap, not available yet

revenueEnquiries that bookedLive

AI inbound sales manager

Answers web chat and email, qualifies with your trade's script, records the next step and hands the rest to a person. Hired, trained and reviewed like an employee.

revenueShowings requestedLive

AI real estate assistant

The inbound sales manager with the real-estate job description: offers the showing first, records it for the agent to confirm, gives no valuations.

revenueMeetings bookedOn request

AI sales assistant for form leads

Scores leads from your site forms against your criteria and drafts the first reply for a rep to send.

revenueDemo requestsOn request

AI employees for SaaS

Demo and pricing questions run on the Live sales manager. Support drafts from your docs and onboarding nudges are built for your product on request.

revenueQuestions answeredOn request

AI e-commerce agent

Pre-sale questions run on the Live sales manager. Order-status and return drafts are built on request from your own policies; store connectors are planned.

operationsUpdates draftedOn request

AI operations assistant

Drafts dispatch proposals from your rules, supplier messages and status updates for a coordinator to send, and rolls up the morning.

operationsReminders draftedOn request

AI accounting employee

Sorts receipts into categories, drafts invoice reminders for a person to send, and keeps the deadline list. It moves no money.

operationsCandidates screenedOn request

AI HR & recruiting agent

Screens applicants against your published criteria with a reason per score, and drafts the candidate messages for a recruiter to send.

supportDrafts sent uneditedOn request

AI customer-support agent

Drafts answers to repeat questions from your own docs; a person sends each one, and hard cases go to a person with the conversation attached.

supportAppointments requestedOn request

AI healthcare front desk

Drafts replies to booking and reschedule requests and carries intake answers into one record, for one practice at a time. No medical advice.

customIntake answeredOn request

AI employees for agencies

The agency's own intake runs on the Live sales manager. Status-update drafts and client setups are built on request; no partner program is published.

customScoped with youOn request

Custom role

A desk scoped around your workflow, tools and handover rules. Tell us the job; scope, price and timeline are agreed after a scoping call.

How an on-request desk is built

Support, HR, accounting and operations desks are scoped for one company at a time. A sensible order: run the Live sales manager first, then scope the next desk from what its weekly reviews show.

01
Scoping call
You describe the desk, the material and who decides
02
Scope and quote
Agreed for your company; no list price for these desks
03
Built for you
By the Unistaff team, from your own docs and rules
04
A person sends
Every message of an on-request role is sent by your team

Connectors that a desk needs, such as a helpdesk, an ATS or an accounting system, are scoped in the same call; the integrations page says which ones ship today.

How do I choose a role?

Start with the desk that is losing you enquiries this month. If they arrive on your site chat or by email, that is the Live sales manager.

Weighing it against a plain chatbot? The eight-case decision guide walks through the choice, and builders and agent frameworks are compared on their own page. Every exam run of the demo employees is on the exam log.

Questions about AI employee roles

Start with the inbound sales manager: it is the Live role, and the pilot is free for 30 days with no card. Read the weekly reviews, then decide whether another desk is worth scoping.

The AI inbound sales manager on web chat and email, with job descriptions for HVAC, plumbing and electrical; moving; real estate; salons and barbershops; restaurants and catering. Support, HR, accounting, operations and the form-lead sales assistant are built on request for one company.

Keep one employee per role. Each has its own job description, knowledge folder, exam and weekly review, and the review only means something when the results belong to one job.

The inbound sales manager starts with a free 30-day pilot. After it, one flat monthly fee per AI employee is agreed on the pilot review, with no per-message or per-minute meters. Roles built on request are quoted after the scoping call.

The Unistaff team scopes and builds the desk for one company; it is not a ready role in the cabinet. A person on your team sends each of its messages.

Telegram, WhatsApp, Instagram, phone and SMS, calendar and CRM connections, and logins for your own staff. The integrations page carries the status of each, and a channel moves to Live only when it works in the product.

Describe the job on the contact form. We scope a custom desk around your tools and handover rules on a call and agree the scope, price and timeline with you before anything is built.

Tell us which desk is drowning

Name your trade and where enquiries arrive. The team replies within one business day: a free 30-day pilot for the sales manager, or a scoping call for another desk.

Start a free pilot Scope a desk